Doc format: Nylon can read:

Word documents (DOC/DOCX) read best when the content is mostly text. Files with heavy formatting, embedded objects or tracked changes may occasionally not read correctly — if one doesn't upload, try converting it to PDF.

Scanned documents are fine: Nylon runs OCR automatically, so you don't need to convert or process a scan before uploading it. See What Nylon can and can't read below.

Document Limit: You can upload a maximum of 20 documents at a time.

Language: Currently, we can only support documents using the Roman alphabet. If your document is not uploading, check that it doesn't contain any other characters.

Size Limit: Max size per document is 10MB on Starter and 50MB on Adviser and Elite. If your document is bigger than this try exporting only the relevant sections and uploading again.

A scanned PDF of a signed lease, deed of trust or settlement agreement.

A photo or scan of a rates notice, IRD letter or bank statement.

An old faxed or photocopied letter in a correspondence bundle.

A set of financial statements, whether typed or scanned.

Charts and graphs — Nylon can read the labels on a revenue chart, but not the values the bars represent. Upload the underlying spreadsheet, or put the figures in your question.

Group structure and org charts — it reads the entity names in the boxes, but can't tell you who owns whom. Describe the structure in your question instead.

Site plans, floor plans and survey diagrams — these are treated as pictures, not read.

Tables pasted in as screenshots — the text may be picked up, but rows and columns can end up scrambled. Upload the spreadsheet or the original document where you can.

Handwriting — margin notes and handwritten amendments are unreliable. Typed text reads far better.

Combines the context of your document with our database of case law, legislation and guidance.

Incorporates citations relevant to your document.

Remembers the conversation chain, allowing users to ask follow-up questions based on previous interactions.

You don't need to upload documents we already have e.g. a specific case or section of legislation.

New conversations don't have access to documents uploaded in previous conversations. Just like how our AI system does not train on your previous conversations, it also cannot access previously uploaded documents.

Uploaded documents remain in your account and cannot be accessed by anyone else, including Nylon.

All documents will be permanently deleted from the system after 30 days of not being used. If you haven't been active in your conversation for more than 30 days, you will need to re-upload your document to continue a technical conversation.

Create a one-paragraph client-facing summary of this contract, suitable for a non-lawyer.

Find all indemnity provisions in this contract and summarise how these relate to the current case law

List every statute cited in this court document, give the exact sections references and summarise whether that section has been repealed or amended.

For each cause of action pleaded in this Statement of Claim, list the legal tests, controlling authorities and leading cases. Identify any factual gaps in the pleadings.

We are improving the system to handle your questions better, and more deeply understand the document you are uploading, including support for more complex Word document formatting over time.